As Companies House announces their measures for maintaining services during the COVID-19 outbreak, we take a look at what’s changing and what alternatives you and your company have.

Making filings at Companies House

Companies House have now temporarily shut both their London and Edinburgh offices. Therefore, they are encouraging people to make filings online to the extent possible. You will be able to do this as usual, using Companies House WebFiling.

For filings that cannot be made online (for example, the filing of new or amended articles of association) companies in England and Wales must send their post to the Cardiff office:

Companies House

Crown Way


CF14 3UZ


For those in Scotland, post should be left at the letterbox next to the Edinburgh office, rather than at the office itself.

For those in Northern Ireland, post should be delivered to the reception desk on the ground floor of the Linenhall, rather than the Belfast office.

Do the documents submitted to Companies House need to be originals?

In our experience, Companies House accepts scanned copies/DocuSign versions of signed documents (not necessarily the originals) therefore if a company signatory is working remotely the signed document can be sent by email to the person responsible for filing it without the need to post original documents to various people.

For more information on signing documents remotely please see our podcast.


It will continue to be possible to incorporate new companies. However, same day services have now been suspended. Standard incorporation is usually completed within 2 days though Companies House have yet to comment on whether they expect delays to this service.

Again, paper filings should be made as set out above and, where possible, filings should be made online.

Filing accounts

Companies House have also announced that anyone who anticipates that the filing of their accounts will be delayed as a result of COVID-19 should alert Companies House before their accounts are due to be filed.

For our latest updates on COVID-19 and how it might affect your business please see our COVID-19 content.